Send your Documents and Parcels With Credits

  • You can save time with credits – check out and paid with few clicks.
  • Load your account with EasyParcel Credits in advance to enjoy click-and-go bookings.
  • Simply pick the pack that's right for you and start booking.

Top Up Packages

EP100 RM 100

EP300 RM 300

EP500 RM 500

EP1000 RM 1,000

EP2000 POPULAR RM 2,000

EP5000 RM 5,000

EP10000 RM 10,000

EP20000 RM 20,000


  • RM6 (1kg) and RM5.90 (3kg) promotion are for deliveries within West Malaysia and available for selected cities within East Malaysia, excluding outskirt areas.
  • Your VIP status will be renewed according to your most recent top up package. For eg, you are enjoying EP2000 benefit and you made a RM500 top up, your new VIP status will be EP500.
  • For larger or on-going projects, we also offer credit packs of 30,000 or 50,000 credits.
  • For more information, please contact Customer Support.

Questions and Answers

+ What is EasyParcel credit?

Think of credits as EasyParcel’s very own currency. Simply load your account with credits to book deliveries as you go.

+ How much credits do I need?

The credit cost of a delivery will depend on its size, weight, destination and quality. The majority of our most delivered parcels cost between RM6 - RM10.

+ Do I have to use EasyParcel credits to pay for my delivery order?

It is best to pay using EasyParcel credits to save time and enjoy lower delivery rate. Otherwise, you may pay for each individual orders using “Instant Pay”but at a higher rate charges.

+ What happens if I still have remaining credits after the promotion period/validity date.

Your credits is valid for (1) year from your latest top up date. You can activate back your remaining credit by topping up again.
Eg, You’ve made a RM2000 top up on Jan 1 that unlocks RM5.90 promotion rate for 6 months. If you have remaining credit after June 30, your account will switch back to normal rate. A new top up will activate back all remaining credit to the new VIP rate.

+ How long are my credits good for?

Credits are valid for (1) year from your latest top up date. We'll send you an email notification before your credits expire. Sign in to see your credit balance at the top right corner of the page.

+ Can I get a refund on unused credits?

Unfortunately, no refunds will be offered.

+ Can I top up EasyParcel Credits via offline? (etc atm transfer, cheque deposit)

Yes, we accept credit top up via offline. However, your top up credit, all discounts and promotional benefit in the top up package will only be visible within 3 working days.

+ Will my new top up renew my VIP status?

Your VIP status will renew according to your most recent top up package. For eg, you are enjoying EP2000 benefit and you made a RM500 top up, your new VIP status will be EP500.