EasyParcel allows you to check for delivery rate from different courier companies and book for delivery online.
All bookings include pick up service from your chosen courier without additional charges. Airway bill (AWB) will be generated once booking is made. Just print it out, attach to your parcel and the courier rider will be there (within 1pm to 6pm) to pick up your parcel! All orders are processed automatically with the courier through EasyParcel website.
Just make your delivery order online at www.easyparcel.com and your selected courier will pick up from your place. Check out the magical ordering steps below:
Step 1: Log in to your account
Step 2: Check rates by keying in the delivery postcode and item weight
Step 3: Choose your PickUp Date and your preferred Courier service.
Step 4: Key in your delivery details and click “Next”.
Step 5: Confirm your booking and click “Check Out”.
Step 6: Once order is confirmed, click on the “Pay with Credit Now” button. For new account, you’ll have RM25 credit upon sign up to try delivering for free.
Step 7: Print out the air waybill, attach to your parcel and wait for parcel collection.
If you have multiple parcels to deliver at a time, you may use Bulk Upload or integrate your eCommerce platform with us.
You have the option to book even without having an account. However, you are recommended to register for an account with us before you book to enjoy member's rate.
It's very easy for you to register an account with us, it takes no time at all. The best part is, it's FREE!
If your parcel is sent within Peninsular Malaysia, invoice is not required. If your parcel is sent from/to Sabah & Sarawak, you will have to print and attach the invoice along.
You can get the shipment invoices at “Order&Invoices” tab.
Parcel's weight can be calculated by actual weight or volumetric weight.
Actual weight is the weight of the parcel in kilogram(kg). Volumetric weight is calculated based on your parcel dimension. If your parcel is huge, you would need to calculate the volumetric weight using this calculator.
Parcel weight will be determined by either actual or volumetric weight (VW) or whichever is higher. VW also applies if either one dimension is above 30cm.
You may calculate the volumetric weight of your parcel using this calculator or using on the formula below:
Volumetric weight (kg) = [Length in cm x Width in cm x Height in cm] / 5000
VW also applies if either one dimension is above 30cm.
Step 1 – At the Quote bar, key in delivery postcode and item weight
Step 2 – Click on “Quote & Book” button
If you are happy with the Quote, click on the “BOOK NOW” button to continue your booking.
Log in into your account. Click on "Top Up" button on your dashboard. Choose the package that you want and click the "Get It Now" button. You may choose to pay via Credit Card, Online Banking or eWallet.
We apologize for any inconvenience caused. EasyParcel is a platform that provides shipping solution and therefore we have no control over this.
Failed collection is very rare but this can still sometimes happen when a driver does not manage to find the address or was delayed and did not manage to complete their round due to traffic congestions or for some other reasons.
You may contact us to re-arrange your pick up date. Do ensure you are available for the new arrangement pick up date and your address is valid, so that the courier service crew can reach your place on time.
a) Draft- This status means the coverage is not activated yet. The shipper has submitted the request but is pending for processing by XpressCover/ SkyCover/ AGG/ SureCover/ NationCover, underwriting team.
b) Approved - This status means the coverage has been activated. The cover note appears for downloading. XpressCover/ S SureCover kyCover/ AGG// NationCover has charged towards the shipper’s EasyParcel account.
c) Refer - This status means the coverage is not activated. XpressCover/ SkyCover/ AGG/ SureCover/ NationCover's underwriting team have requested additional documents & information from shipper; pending replies from them.
Additional information needed:
i) Invoice for the value of goods
ii) Goods photo (before and after packing) - especially fragile item (eg: musical instruments, television)
Action: XpressCover/ SkyCover/ AGG/ SureCover/ NationCover will be in contact with you to retrieve required data/information.
Feel free to call Xpresscover’s support team at:-
+6012 291 5505 (whatsapp), +6012 727 5505, Email: firstname.lastname@example.org.
d) Reject - This status means the coverage has been rejected by XpressCover/SkyCover/ AGG/ SureCover/ NationCover's underwriting team. No coverage is given for the declared shipment.
For compensation claims, all damaged parcels have to be reported within the time frame specified by each courier companies.
Customers are responsible for any additional costs that is not covered by the basic insurance coverage for their lost or damaged parcel.
XpressCover/ SkyCover/ AGG/ SureCover/ NationCover adopts a claim formula from Average Clause, which means that XpressCover/ SkyCover/ AGG/ SureCover/ NationCover's clients can declare their consignments in any value they wish. However, it must not be more than the market value stated on the consignment note. Therefore, clients are recommended to declare their consignments at the market value.
Loss or damage caused by such scenarios is not covered under the Buyer’s Insurance Plan, such as:-
- Wars & Strikes
- Improper packaging of shipment (please follow XpressCover/ SkyCover/ AGG/ SureCover/ NationCover's packing guide to avoid this)
- Rusting, Oxidation, Decolourisation, Bending, Chipping, Marring and Scratching
- Mechanical, Electrical and Electronic Derangement or breakdown pair & set Clause
- Software programming errors
- Loss of Data
- Radioactive Contamination, Chemical, Biological, Bio-Chemical and Electromagnetic Weapons.
- Loss or damage arising from custom, police or any government body detention.
This integration kit is for those who have online store and intend to use EasyParcel as a shipping method.
EasyParcel can automatically grab orders from your ecommerce store platform and import it directly to your EasyParcel account.
Can. Just click on “Remove” or “Edit” button.
*** But if you change the platform or weight unit, you need to redownload the EasyParcel EPI file again.
The use of auto import is to automatically import new orders from your store to EasyParcel in every 4 hours.
You can disable it by choosing the “No” options or click on “Disable” button.
Yes, you can change your e-mail. Contact us via e-mail at email@example.com and we will help you to update your account.
Created & Powered By EasyParcel Sdn Bhd (1028666-H). GST No: 000224432128.
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